Developed on win 8.1, wont run on win 7. WHY?

Windows
1

Hello folks…
Started a project on windows 7 using XNA, long ago… Migrated to windows 8 and monogame…

I cant find any relevant info, even though I see a lot of people having issues with this:

my newer mono version is made from the windows desktop sharpdx template, and runs fine on win 8 but never on win 7…? WHY :frowning:

Shouldnt my game run on BOTH windows, like normal games?
-I dont use anything fancy, like 3rd party libraries or anything advanced, no addons of any kind, only what came with the newest monogame, and the template, and visual studio 2010…
-and my content, ofcoarse, but thats just pngs and txts and wavs and stuff…

MUST i use openGL for windows 7, or are sharpdx games SUPPOSED to be able to run on both windows versions?

(yes, Openal is included with my project and/or manually installed on every test machine… Even when its not, that just cuts the sound, game still runs.)

I’m I supposed to have a vesrion of my game for every platform? What happened to “write once, play everywhere?”
…I’m frustrated… all my game does is rotate vectors and draw sprites…
I feel like windows versions shouldnt be an issue here, AT ALL…

Anyone have ANYTHING for me? This is getting re-dick-ulous… I dont even have anymore phrases to enter into google, which is the second engine I killed today looking for answers… This is the worst feeling… Not even knowing the right question to ask…

Hope you can save me. My eyes are bleeding… sob…

2

DIrectX does run on all versions of Windows. What error are you getting? Are you using the nuget packages? If so it may be this in which case to solve I built monogame on my own Win 7 machine which solves the problem.

3

Hi! Thank you for your time!

I dont know what nuget packages are, so i dont think I’m using them? :slight_smile:
I dont use anything not a part of the standard monogame-template.

I’m getting the bug from testers on win7, so I cant repeat the error here, on win8…

The error is a crash on the final part of the install… Before the game icon appears on the desktop.

-Then the computer recognizes it as already installed (cant attempt again unless I send them a new version)
but also, cant UN-install, (not listed!)… … …

Of-coarse, I did recieve a bug/crash report, consisting of 3 files, but I dont have the knowledge-level to learn anything usefull from that…
-Other than I can recognize the names listed, like my games .exe file, sharpDX, and stuff like that…

There is a mini-dump file that lists a bunch of DLLs, and my game, but doesnt list sharpDX or openal, but I dont even know what that means…

Aslo, there were 2 text files with bug-related tech-talk above my pay-grade… whcich is ‘free’…
in case anyone has any idea whats going on, I’ll paste both right here:

Heres from one file, called somethingsomething-“internal metadata”:

<?xml version="1.0" encoding="UTF-16"?> 6.1 7601 Service Pack 1 (0x3): Windows 7 Home Premium HomePremium 7601.18409.amd64fre.win7sp1_gdr.140303-2144 1130 Multiprocessor Free X64 1033 CLR20r3 vector ball.exe 1.0.0.0 54b5734d SharpDX 2.5.0.0 520576e7 9a3 14 SharpDX.SharpDXException 6.1.7601.2.1.0.768.3 1030 0a9e 0a9e372d3b4ad19135b953a78882e789 0a9e 0a9e372d3b4ad19135b953a78882e789 39B3BABF-B6F9-4CC4-B98E-64EF8EAB3397 1043_ASUSTEK_N53SV_V20_WIN7 ASUSTeK Computer Inc. N53SV N53SV.215

AND here is somethingsomething appcompat:

<?xml version="1.0" encoding="UTF-16"?>